Terms & Conditions
Our website lolaluna.com is administered by Mr JM Daumas
- Company name: Lola Luna - Company status: SARL - Capital: 10000 euros - Siren: 490486370 APE code 514C - VAT number: FR65490486370 - Interest rate: 19,6% - Address : 315 Montee du Valadas 30133 Angles - Telephone: 0490255458 - Email: firstname.lastname@example.org
- All the constituent elements of the skeleton of the site (photos, images, logos, flash animations, modeled elements ...), as well as the technological elements (software creations, administrative back office, services offered ...) are protected by Copyright and are the exclusive property of their respective authors, except in the limited cases of full or partial assignment of rights in favor of Mr Daumas jean Michel - The contents of the site (texts, articles ...) are the exclusive property of their authors and can not be reproduced or exploited without the agreement of these. Mr Daumas JM only authorizes the reproduction of extracts of his articles via the RSS feeds on his sites. In accordance with the provisions of Article L. 122-4 of the Code of Intellectual Property, any reproduction of a partial or total content of the site is prohibited, whatever its form (reproduction, nesting, dissemination, techniques of "inline linking"). "and" framing "...). Direct links to downloadable files (whatever their format) present on our site are also prohibited. If you wish to establish a link with our site, and before any setting up of this one, please contact Mr Daumas before setting up the link pointing to our site or its contents. - Present texts from external sources have been reproduced with the implicit or explicit agreement of their respective authors. As such, mention is made on the site of the respective sources and authors.
Status of links and contents
The links on the site (direct links, permalinks, partner links ...) redirect the user to sites whose content and placed under the responsibility of the publishers of said sites. In any case, Mr Daumas can not be held responsible for the content of these sites. As we attach particular importance to the legality of the content of the sites to which our links point, we ask you to report any content that may seem unlawful to you on the sites to which links have been put in place.
The contents of the sites published by Mr Daumas were elaborated with the greatest care. As such, no illegal or defamatory content is disseminated on them. In addition, they do not present any character that can be considered as "misleading advertising" within the meaning of Articles 121-1 et seq. Of the Consumer Code.
Advertisements on the sites
Advertisements can be presented on our sites. These can come from external sources (third-party affiliate management platforms, Google® ads ...) or be managed by our own advertising agency. Mr Daumas can not be held responsible for the "deceptive or aggressive" nature of advertisements from external sources. With regard to advertisements governed by Mr Daumas, it reserves the right not to broadcast advertising of a clearly misleading nature within the meaning of Articles 121-1 and following of the Consumer Code.
Informatique et Libertés
In accordance with recommendation 2005-284 of the CNIL, this website has not been the subject of a declaration as such. However, all present or future data processing concerning this site has been or will be declared to the CNIL. The aforementioned treatments conform to the NS48 of 07/06/2005 published by the National Commission Informatique et Libertés (CNIL). You can find the complete features in our "data protection" section.
Terms of exercise of the right of access (right not to be exercised on the spot) Before sending you personal data, we will ask you to provide us with proof of your identity. If you are unable to prove your identity, we reserve the right to refuse to send you personal data about you. In accordance with the decree 2007-451 of 25/03/2007, your request will be satisfied within a maximum of 2 months, subject to the undisputed nature of this one. A lump sum can not exceed that corresponding to the reproduction of documents will be charged to you following your request.
Concerning the rights of rectification and deletion: the preconditions are identical to those concerning the right of access.
All our sites are hosted on the servers of the company: - Web creations-
service Lola Luna's customer service can only be reached electronically (e-mail), at email@example.com or by telephone at 0490255458. following hours: Monday to Friday 9h to 13h and 14h 18h30. Given the large number of calls received, requests are ranked and processed in order of priority. Thus, a non-urgent call is processed within a maximum of 48 hours.
This policy sets out how we treat the information we collect about you when you visit our site. We attach the utmost importance to respect for the privacy and individual data of our users. We also attach great importance to protecting your privacy and your personal data in the way we create, organize and implement our online and offline activities. In order to maintain maximum protection with respect to the personal data we process, our sites and the entities administering them will comply with the principles set out in: • The OECD Council Recommendation on Guidelines for the Protection of Privacy and transborder flows of personal data (C (80) 58 / FINAL). • European Directive 95/46 / EC on the protection of personal data • The French law 78-17 modified by the Law 2004-801 of the 06/08/2004 (known as Law Informatique et Libertés) and its decrees of application
Administration of the sites
The site which you visit currently www.lolaluna.com is administered since our head office located in France.
Collection and use of voluntarily provided data
It is not essential to register on our site. You can view this one even if you do not want to register or provide personal information, but in this case, you will not be able to buy online, receive newsletters by email, or contact us electronically. . We respect your wishes, and will never collect personal data about you without your explicit consent. If we collect data that you provide to us during the creation of your private spaces, through orders, surveys, contests or other forms, as well as in the emails you send to us, we can extract elements from This information, which can only be used and analyzed in aggregate form, helps us to better understand certain trends and usage patterns. They are never processed individually. If you do not want the information related to your transaction to be used in this way, you can either disable your cookies or stop the registration at the query level. All data processing relating to our customers and prospects using our website comply with the Simplified Standard N ° 48 of 07/06/2005 published by the CNIL. For details of these treatments (recipients, purpose, shelf life, processed data), please click here. These data treatments have been implemented by our data controller, whose details can be found in the "legal information" section.
Protection of data of minors
The use of our site is reserved for adults. Any data collection that can be carried out with minors must be informed by the parental authority, which has the capacity to oppose any processing concerning these data. However, any adult with parental authority may, under his responsibility, offer the use of our site and the services associated with his minor child.
Free choice of the visitor
We collect personally identifiable information if it is provided voluntarily when you use our services. You can choose to create a private area on our sites, receive promotional letters or marketing information from us or our partners by choosing the desired options at the time of your registration. All our listings respect the principle of Active Opt-In or Double Opt-In and always require voluntary action on your part. If you choose to register, to order, the information you provide will be available to staff of our entities, as well as to authorized third parties who will use it as part of event management. If you no longer wish to receive promotional information or marketing information from us or our partners, simply let us know by e-mail as mentioned in the "legal information" section or by using the unsubscribe link provided at the bottom of each newsletter. We also provide you with several ways to contact us in order to exercise your rights or to express your wish to send us personal data (for example, non-exhaustive list): - By ticking a box at the place of your site where the data are collected (Opt-in active) - By confirming a voluntary action by mail (double Opt-In) - By placing an order in accordance with the provisions of the LCEN - By sending an email - By sending a mail - By dialing a phone number
Privacy and security
Our concern is to preserve the quality and integrity of your personal information. Technologies and security policies applied by us and our technical service providers protect our users' personal data against unauthorized access, misuse, alteration, malicious or accidental destruction and unintentional loss of data. . We are constantly improving our security procedures as technology evolves to maintain the highest level of protection. On our website, the transmission of your personal data is secured according to different protocols guaranteeing the highest degree of protection in line with the existing technology and the category of personal data transmitted: Category 1: primary personal data (name, email, coordinates ....) Category 2: other personal profile data (description, hobbies, tastes ....) Category 3: identifiers (credit card number, private area identifiers ....) All our employees, subcontractors and authorized third parties who have access to the data or are associated with their processing are required to respect the confidentiality of the personal data of our visitors, customers and prospects. We guarantee that your personal data will not be communicated to institutions or governmental authorities, except in cases provided by law or regulation.
In order to maintain the highest degree of protection with respect to the personal data we hold about our visitors, customers and prospects, we submit ourselves to a regular self-assessment. This self-evaluation is carried out by the controller and covers both technical and organizational measures. It also covers the regular relations we have with our subcontractors, partners and authorized third parties regarding their data protection policy.
Right of access, rectification, deletion
In accordance with articles 38 et seq. Of amended Law 78-17, you have the right to access, rectify and delete data concerning you. Concerning the right of access: Before sending you personal data, we will ask you to provide us with proof of your identity. If you are unable to prove your identity, we reserve the right to refuse to send you personal data about you. We strive to respond to these requests in a timely manner. Concerning the rights of rectification and deletion: the preconditions are identical to those concerning the right of access.
Notification of Changes
Contact If you have
any questions regarding our data protection policy, please contact us by one of the means provided in our "legal notices" section.
Website Terms and Conditions www.lolaluna.com
You are currently connected to one of the sites administered by Mr Daumas JM. The purpose of this document is to inform you about Lolaluna and its general conditions of online sale (Contractual Conditions). You must carefully read the following provisions, as they constitute an electronic contract establishing the general conditions of sale of the electronic shop of Lola Luna. The "Double-Click" that you execute after completing your order form constitutes the validation of it and will be deemed irrevocable acceptance of these Contract Terms when your order has been validated. As a result, you may only order products and / or services if you agree to all of the terms and conditions set out below. The Internet user (natural person with the capacity to contract) and the company Lolaluna are hereinafter referred to as "the parties", and individually "the party".
In this contract, each of the expressions mentioned below shall have the same meaning as in its definition, namely: - "the company": Lolaluna - "distance contract": any contract concerning the ordering of products and / or services concluded between the company (*) and a customer (*) within the framework of a system of sale or services of distance service organized by the company (*) which, for this contract, uses exclusively the Internet network until the conclusion of the contract, including the conclusion of the contract itself. - "client": any natural person who, in this contract, acts in a particular capacity or as a representative of a legal person and who has the right to contract. - "purchase order": document which indicates the characteristics of the products ordered by the customer (*) and which must be signed by him by "double click" (*) to engage him. - "order": act whereby the customer agrees to buy products and / or services and the company (*) to deliver them and / or provide them. - "product": well sold or service provided by the company. - "double click": reiteration of the validation of the Purchase Order by the customer. A purchase order completed and validated a first time is never taken into account without the confirmation of the customer. This confirmation can be made through a check box accepting the Contractual Conditions, or a confirmation of the order.
Name: Lola Luna - Company status: SARL - Capital: 10000 euros - Siren: 490486370 APE code 514C - VAT number Intracommunity: FR65490486370 - Rate: 19,6% - Address: 315 Montée du Valadas 30133 The angles - Telephone: 0490255458 - Email address: firstname.lastname@example.org
This contract is an electronic distance selling contract which aims to define the rights and obligations of the parties in connection with the sale of products offered by Lolaluna. In this sense, it complies with the French regulations in force, namely: - Law 2004-575 known as the Law for confidence in the digital economy. - Law 2008-3 of 3 January 2008 for the development of competition in the service of consumers. - Recommendation No. 07-02 of the Unfair Contract Terms Committee on internet sales contracts It is also in line with the recommendations of the OECD in the field of electronic commerce.
Protection of minors
Our company attaches particular importance to the protection of minors as part of its online business. Although minors can act alone in cases where the law or practice authorizes them to act alone (article 389-3 cd civ), and this especially for purchases of low value, it seems essential to us try by any means to verify that the customer has the power to contract. For this purpose, we may ask any customer placing an order on our site to prove their ability to contract, this in compliance with the obligations of Law 78-17 as amended. In the event that a purchase is made by a person who does not have the legal capacity to contract, we advise the legal representatives of it to rescind (cancel) the sale under Article 1305 of the Civil Code.
The products offered by Lolaluna are presented on the French and English language websites. Any national of the European Community and the countries respecting the directive 95/46 / CE can not assert his linguistic ignorance as clause of cancellation of the contract. Products offered for direct sale by lolaluna are those listed on the website www.lolaluna.com, on the day of consultation of said site by the user, and within the limits of available stocks. The illustrations presented on the site are the reflection of the products on sale on this one, except in the limiting cases inherent to the technical characteristics of the Internet (resolution and colors of the screen of the Net surfer ....). Due to the specificity of the internet network, the company does not guarantee on its website the availability of all products in real time. In the event of temporary or permanent unavailability of one of the products, the company will inform users through its website or sending an email to a valid email address provided by the customer. The company will then propose the replacement of the product ordered by an equivalent product (quality and price), or a credit, or exercise your right of cancellation (cancellation of your order). En aucun cas, nous ne pouvons être tenu pour responsables d'éventuelles blessures corporelles causées par nos vêtements.
The prices of the products may be changed at any time by the company, with the exception of any sale of a product concluded for the price displayed on www.lolaluna.com. In case of obvious typographical error, leading to the display of a "low price", the sale may be canceled, as mentioned in the article "Execution of the order". The mentioned prices are in Euros (€), presented including all taxes and include the expenses related to the treatment of the orders. Delivery rates are the responsibility of the customer, unless otherwise stipulated in the order process. The different delivery options (along with their rates) are presented during the ordering process and specified during the summary of it. Payment of the full price must be made at the latest on delivery of the products, unless otherwise specified in the order process and mentioned on the invoice. In the event of delivery of products outside the French territory, customs taxes and formalities are the sole responsibility of the Customer, unless otherwise indicated. The Customer then undertakes to check the possibilities of importing the products ordered with regard to the territory of the country of delivery.
Order and Payment
Tout bon de commande signé du Client par « double clic » constitue une acceptation irrévocable qui ne peut être remise en cause que dans les cas limitativement prévus dans le présent contrat aux articles «Droit de rétractation» et «Exécution de la commande». Tout accord d'un devis adressé par mèl au client, et renvoyé à lolaluna avec un accord explicite constitue également une acceptation irrévocable. Le processus de commande est conforme aux dispositions de l'article 1369-5 du Code Civil. - Tout internaute souhaitant valider sa commande devra s'identifier en remplissant le formulaire adéquat fourni sur www.lolaluna.com. Cette identification se fait dans le strict respect de la Loi 78-17 modifiée comme indiqué dans notre rubrique "Protection des données". - Après avoir vérifié le contenu de sa commande, ainsi que le coût total de celle-ci (produits commandés, frais d'expédition, eco-participation éventuelle, options facultatives), et corrigé d'éventuelles erreurs, l’internaute la confirmera définitivement. Cette confirmation aura valeur de conclusion du contrat. - Les informations contractuelles feront l’objet d’un mèl de confirmation adressé au client au plus tard à la fin du délai de rétractation et sous réserve de la fourniture, par le client d’une adresse mèl valide, ne faisant l’objet d’aucune restriction d’utilisation (adresse mèl professionnelle par exemple). Dans ce cas, la société ne saurait être tenue responsable de l’envoi d’informations contractuelles et/ou publicitaires vers une adresse mail à accès restreint. Pour régler sa commande, le Client dispose à son choix, de l’ensemble des modes de paiement visés au processus de commande et présentés sur le site de la société. Il garantit à la société qu'il dispose des autorisations éventuellement nécessaires pour utiliser le mode de paiement choisi par lui, lors de la validation de la commande. Dans le cas d’un paiement par CB, il devra transmettre son numéro de carte bancaire, suivant le type de cette dernière, la date d'expiration de celle-ci ainsi que le numéro cryptogramme (numéro à 3 chiffres figurant au verso de la carte bancaire). Lolaluna garantit que le paiement est sécurisé par cryptage S.S.L. (Secure Socket Layer) de manière à protéger le plus efficacement possible toutes les données liées aux moyens de paiement. La société garantit que les moyens et prestations de cryptologie utilisés pour sécuriser les transactions ont fait l'objet d'une autorisation ou d’une déclaration en application de la législation en vigueur. En cas de paiement par carte, les dispositions relatives à l’utilisation frauduleuses du moyen de paiement prévues dans les conventions conclues entre le Client et l’émetteur de la carte et entre la société et ses établissements bancaires s’appliquent, conformément à l’article 132-4 du Code Monétaire et Financier. If the only method of payment is a payment by credit card, the final validation of the order occurs as soon as full payment (except special provisions) of this one.